A device as a service is defined as the management hardware, such as desktops, laptops, and smartphones, and the software running on that device. Typically, as a service provider, the device offers customer service through a contract, with a monthly subscription. The main factor contributing to the growth of the device services market is the rapid adoption of the subscriber service model. Another driving force in the device-as-a-service market is reducing the amount of support, policy compliance, and increasing end-user productivity, which is the benefit to the business of multi-device interoperability services. As trend of business models evolve and product offerings become more tailored, decision makers are recognizing device as a service as benefit for their organizations.
Managed service providers traditionally have no interest in managing inventory and, in addition to inventory risk, it takes time to learn and manage inventory before the device is used as a service, factors likely to contribute to device growth.
Freshly, in July, 2021, Tangoe announced a new service to improve the customer experience at Connect 2021, a device as a service (DaaS). DaaS integrates its award-winning Tangoe One Mobile app and device lifecycle management to help organizations reduce total cost of ownership, increase organizational productivity, improve employee experience, and reduce pressure on corporate IT departments.
The global device as a service market is broadly bifurcated based on service, industry vertical, and region. On the basis of service, the global device as a service market is classified into professional services and managed services. By industry vertical, the global market is classified into manufacturing, IT & telecom, education, healthcare, retail, BFSI, and government.
Device as a service market In North America, it is likely to be the most important market in terms of value due to technological advances in the region as well as the wide use of devices as services in the different verticals. Industry. Verticals. Asia Pacific in device as a service market, as the region has a large number of life sciences and retail organizations, which will lead to more acceptance of the device as a service among these organizations. This trend is projected to ramp up the growth of the regional market.
The key players influencing the growth of the global device as a service market include Swisscom, Hewlett-Packard, CompuCom Systems Inc., Citrix Systems, Oracle Corporation, Capgemini SE, Amazon, Inc., Polycom, Accenture PLC, Inc., Motorola Solutions, Inc., NComputing, VMware, Inc, Computers Now, Microsoft Corporation, Plantronics, SYNNEX Corporation, Connection, Dell, Inc., and Lenovo Group Ltd., among others.
